Device displaying AggieAccess mobile credential to reader

How-to: Obtain AggieAccess credentials

What to do if you did not receive credentials for your building

The instructions below are intended for cardholders who require access to a location that has already been converted to AggieAccess. Check the implementation schedule to see which buildings have been upgraded.

As buildings are upgraded to AggieAccess, email invitations for AggieAccess HID mobile credentials are sent to users at each location. If your building has been upgraded, but you did not respond to or receive the initial emails, please follow the instructions below as soon as possible to allow enough time to send a new mobile credential or print a new card. 

What do I do if...

  • I never received an email invitation?

  • Check your UC Davis inbox for an email from aggieaccess@ucdavis.edu, inviting you to activate your AggieAccess mobile credential. If you never received an email, check with your Key Control Manager to make sure they have your information and know you need access.  If you do not know who your Key Control Manager is ask your department, supervisor, or PI.

  • My invitation to download mobile credentials has expired?

  • If you did receive a mobile credential invitation from aggieaccess@ucdavis.edu in your UC Davis inbox but did not follow the instructions to activate your credentials, your invitation has likely expired. If this is the case, fill out and submit our  Request AggieAccess Credentials form. For the question "What kind of credentials would you like?" select "Expired AggieAccess Mobile Invitation." Once you do this, we will send a new email invitation. Follow the instructions you receive to download the HID app and activate your AggieAccess mobile credentials.  

  • I would like to request an AggieAccess card?

  • If you received an email invitation to download mobile credentials but would prefer an SEOS card, fill out and submit our  Request AggieAccess Credentials form . For the question "What kind of credentials would you like?" select Opt-Out of AggieAccess Mobile Credentials. Once your new AggieAccess card has been printed your Key Control Manager will contact you.

  • I have requested but have not received an AggieAccess card?

  • If you opted out of an HID mobile credential and requested an AggieAccess card, check with your Key Control Manager to see if it was printed and how to pick it up. If you do not know who your Key Control Manager is ask your department, supervisor, or PI.